Have you considered adding live chat to your website? Live chat is a great way to provide convenient customer support to your customers. And consumers love using live chat to contact businesses. In fact, according to a study from TechJury, live chat has overtaken other options as the most preferred channel for customer communication.
But not only is it useful for helping your customers get their issues solved in a timely manner, live chat can also increase your conversions. As stated by Intercom, website visitors are 82% more likely to convert to customers if they’ve chatted with you first.